Returns & Exchanges
For your order to qualify as a return or exchange:
- You must raise a return request by emailing us on firstname.lastname@example.org within 24 hours of receipt of your order
- Product packaging, labels & tags must not be tampered with
- Product must be in perfect condition
- Exchanges will be processed only once the product has been received in our warehouse and has been checked for quality.
- Refunds will only be processed for damaged or defective products. Please note the shipping charge won’t be refunded
- Orders will be eligible for return or exchange only after we get a proper unboxing video of within 24 hours
- Please note return shipping charges will be bared by the customer and not the company.
- Most importantly we don’t accept returns on customers likes or dislikes. Returns is only accepted if product is wrongly received or damaged when received.